Orders are usually processed within 2–5 business days. Once shipped, you will receive a tracking link by email.

We accept returns or exchanges within 30 days of delivery. Items must be unworn, unused, and returned in their original packaging. Please contact info@baroquehour.com with your order number before sending anything back.

For change-of-mind returns, customers are responsible for return shipping costs. If your item arrives faulty, damaged, or incorrect, please contact us within 7 days with clear photos or videos.

Please note that natural baroque pearls may vary in shape, size, color, and texture. These natural differences are not considered defects.

Prices include applicable duties, VAT, and import taxes. No additional fees will be charged upon delivery.